Communication

Box currently supported two main communication methods.

• Text Messaging

• Email

To send email reminder, you can go to your intervention dashboard, select the patients you want to contact then click email.

Alternatively, you can also go to rxes page and send reminder email from there

NOTE: Box currently only support a fixed RX reminder template when sending emails from the Rx Page.

Text Messaging

select patient profile -> patient

after clicking the text button, you’ll be prompt a dialog to select a text number with prefilled content.

Please note: you’ll have to update kroll or fillware phone number if the patient is synced from your dispensing system